Hotel Casa Tortuga Tulum

We stayed for 3 days 2 nights, family of 5. If staying more than that you will need to rent a car, other than that you can get by by doing the local transit and the ADO. The room and everything was more than what we expected, to stay here you get entrance to the park, zipline and kayaking included. The room/suite was not what we were expecting exceeded our expectations. Ok, now they are still building and at first it does look sketchy but we felt safe. The hotel is on the grounds of the park, just off to the side and towards the back of the property. You can drive up to the hotel or walk. Their is no place to eat at night, and they let you know and suggest if you go into town bring food back for late night snacks. They have a fridge, microwave, coffee maker, plates, cups, knives, but no stove. We got the ADO from Tulum Airport to the city which in cash was $200 pesos each. The taxi we got lucky and he charged us $400 pesos from town to the hotel all the way inside. The colectivo aka the little bus, Charged us $175 pesos for 5 to the city. We would stay here again,, hope this helps.

Es un lugar encantador, el habernos hospedado en el hotel casa tortuga y tener acceso ilimitado a los cenotes, cayac, tirolesa es un plus increíble! Es un hotel que se presta para ir en familia, amigos, pareja.. las habitaciones son nuevas, limpieza, modernas y tienen un ambiente de tranquilidad y mucha relajación. Y tiene día albercas a las cuales tienes acceso y puedes pasar un momento agradable tomando una cerveza. En el parque que es donde están los cenotes, todo es muy bonito, tiene cenotes muy bonitos que hacen que no quieras salir a otro lado, nos pareció algo elevado de costos el restaurante, pero si estás hospedado, puedes llevar provisiones y comida para tu estancia!

Importante entender que no todas habitaciones estan en mismo edificio y esto no lo entendimos al reservar por Booking. Es un gran terreno, en la noche hay guardia a la entrada pero propiedad es grande. Es Pet Friendly y lo ame por eso. Habitaciones más baratas (en temporada baja al costo casi de entrada al cenote) estan en edificio al frente del cafe y estacionamiento principal. Allí falta mantenimiento en todo. Faltaba barandilla, había cucarachas. Kitchenete esta simple pero cocina no funcionaba, no había tetera, como 1 tenedor y dos cucharas. Ni mesa, ni sillas pero buena ducha y cama. No los recomiendo rentara estas habitaciones, los llaman loft Después hay varios edificios ya por el camino secundario al rededor de piscina pequeña (uno de edificio es el de balcones rojos). Muy linda la zona y piscina, se ve todo muy bien Y después al fondo y aun con 50% construcción estan nuevos edificios grises que promocionan. Nuevos y modernos y con piscina azul increíble con hamacas. Entre toda la propiedad hay casas que no se como estan conectados con hotel. Y después por camino principal llegas al parque con todo incluido. Hay cafe y dos restaurantes (estos cierran tipo 6 junto con parque).

La habitación muy bonita y amplia. El precio me pareció económico considerando que incluye las entradas a los cenotes.

El hotel cuenta con habitaciones muy bonitas y a un precio accesible. La piscina es grande y cuenta con varias hamacas para descansar. Con el hotel incluía la entrada al parque casa tortuga que cuenta con 4 hermosos cenotes, dos subterráneo y 2 a Cielo abierto, los cenotes a Cielo abierto puedes entrar sin guía pero son profundos por lo que si no sabes nadar es recomendable. rentar el salvavidas. Los restaurantes del parque y del hotel sirven un comida bastante rica, y en buena proporción y a un precio justo conciderando qué es tulum.

Good place to stay at for a 3 day 2 night stay. We went as a gift for my son's 10th birthday. Did not have anything else planned but to enjoy a day at the water park. Day 1 Flight arrived around 1230pm. Took the ADO into the city 200mxn per person. Had lunch. Picked up some snacks at the grocery store, as we researched and found out everything closed early at the resort. Took a taxi 400mxn for like 15 min drive. Arrived around 4 to check in. Coffee shop on the corner was still open so we had dinner around 5 just to make sure we ate. Food was good but pricey. Headed back to the room and enjoyed the pool for the rest of the evening. Day 2 Woke up around 8 and headed to the water park around 9-10. 10-minute walk from the suites. Warning a lot of mosquitoes. Everyone starts with the tour, which we enjoyed, especially as we came to find out later in the day how packed it gets. Finished the tour around 12-1230. Did some zip lining before we hit the taco buffet, which we purchased an additional 250mxn per person. The food was decent. Did some kayaking and went back to the open Cenote to enjoy some more time, which is when we realized how much more packed it was in the afternoon, then early in the morning. Left around 4-5pm then headed to the city. Took a Colectivo (shuttle), which you can wave down on the main highway, 175mxn for 5. Had dinner in the city for less than 500mxn. Stopped again at the grocery store to pick up some breakfast items for the next day. Headed back around 830. Took a Colectivo back 175mxn. Day 3 Woke up early and had breakfast. Headed out around 9. Took a Colectivo to the center of town 175mxn again. Where we caught the ADO 200mxn per person to the airport 40 min drive. On going construction. More food options would be nice. Not really a good place to stay for more then 3 days 2 nights due to the distance from the city. Unless renting a car.

Beautiful condos that are reasonably priced and are located in the jungle. Included in the stay is access to 5 cenotes and a zipline. You must have a car if you are staying here as the onsite restaurants close at 5pm and it's a 10min drive to Tulum.

Es de gran ayuda que tenga un parque acuático dentro de sus instalaciones!! Tiene lugares majestuosos que vale la pena recorrer!! Solo le hace falta algo de mantenimiento a su acceso principal